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Return to shopTerms & Conditions
Limitation of Liability
Storesome and its affiliates will not be liable for any direct, indirect, incidental, or consequential damages that arise from the use of our website or products. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses resulting from the use or inability to use our services. Our liability is limited to the amount you paid for the product in question.
Copyright and Trademark
All materials on this website, including text, images, illustrations and animations, are protected by the copyright and trademark rights of The Storesome PK. You may not copy, reproduce, modify, distribute, or transmit any part of this material without our prior written consent. All rights are reserved.
Products, Content, and Specifications
All materials on this website, including text, images, illustrations, software, audio and video clips, and animations, are protected by the copyright and trademark rights of The Company Private Limited. You may not copy, reproduce, modify, distribute, or transmit any part of this material without our prior written consent. All rights are reserved.
Shipping Limitations
At Storesome, we currently only ship within Pakistan. Orders are processed within 1-3 business days, and delivery times range from 3-7 business days, depending on your location. We reserve the right to limit quantities or discontinue products at any time. Shipping costs are determined at checkout and are based on your location and order size.
Your Account
When you create an account with Storesome, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. Storesome reserves the right to terminate accounts, remove or edit content, and cancel orders at our discretion.
Exchange and Refund Policy (Online Shop)
Storesome offers exchanges and refunds in accordance with our Return and Exchange Policy. Items may be returned or exchanged within 14 days of receipt, provided they are in original condition, unused, and with all tags attached. Please note that certain items, such as perfumes, cosmetics, and intimate apparel, are non-returnable due to hygiene reasons. Sale items are not eligible for refunds. For more details, please refer to our Return and Exchange Policy.
Delivery
We aim to provide fast and reliable delivery across Pakistan. Once your order is processed, you will receive a confirmation email with a tracking number to track your package. Delivery typically takes 3-7 business days, depending on your location.
Returns
If you’re not completely satisfied with your purchase, you may return the product within 5 days of receiving it. To be eligible for a return, the item must be unused, in its original packaging, and with all tags intact. Please note that certain items, such as perfumes and cosmetics, are non-returnable due to hygiene reasons.
Additional non-returnable items:
- Gift cards
Credit Card or Original Method of Payment:
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will be applied to your credit card or original method of payment within a certain number of days.
Late or Missing Refunds:
If you haven’t received your refund:
- First, check your bank account again.
- Contact your credit card company, as it may take some time before the refund is officially posted.
- Then, contact your bank. Processing times can cause delays in posting refunds.
If you’ve done all this and still haven’t received your refund, please contact us at support@storesome.pk.
Sale Items:
Please note that only regular-priced items are eligible for refunds. Sale items cannot be refunded.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send us an email at support@storesome.pk
